Returns & Exchanges
At Passion Planner, we want you to be completely satisfied with your tools for self-reflection and growth. If your planner isn't the right fit, you can return unused items in their original packaging within 30 days of delivery.
Return Process
- 1.Check Eligibility
Ensure your item is in its original, unused condition and was purchased within the last 30 days. Please note that digital products and personalized items are final sale.
- 2.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange for a different layout.
- 3.Pack and Ship
Print your prepaid shipping label and securely package your planner. Drop off the package at any authorized carrier location to begin the transit process.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days, minus any applicable shipping fees.